(480) 656-5751 michael.faulkner@apmortgage.com
Lending in CA and AZ only
Lending in CA and AZ only

Reviews

There's not a question I had for him where he didn't have the answer for me (whether I liked the answer of not, he was always honest!)
This was my first time buying a home. To say I had even a slight clue as to how I proceed would be a lie. Luckily, a friend of mine told me about this guy, Mike Faulkner, who doesn't treat you like a loan number, he personally carries you throughout the entire process. He really is all about whole home loan experience and education is his specialty. There's not a question I had for him where he didn't have the answer for me (whether I liked the answer of not, he was always honest!) If you want someone who truly cares about your experience, someone who will answer your phone call any time or day, who will go to bat for you when things don't go according to plan, Mike's your man. Won't buy another house without him!
Steven Darrow
He took the time to help me understand the process and all the details that go into purchasing a home
First time home buyer and Michael was excellent, took the time to answer all my questions and if he didn't know he had the person that would know call me i.e. title, realtor, insurance agent. He took the time to help me understand the process and all the details that go into purchasing a home. Couldn't be more pleased with how he handle things, got to speak with a real person rather than someone that just puts things into an algorithm (quicken) and lets you try and figure things out for yourself. I highly recommend Michael and APM.
Troy Murphy
Mike Faulkner goes above and beyond and makes the purchasing/refinance process...
Mike Faulkner goes above and beyond and makes the purchasing/refinance process run smoothly and stress free, plus hes a great educator!
Shane Handler
Excellent rate and excellent customer service! Highly recommended!
Always available for questions. I'm a 1st time home buyer and Mike made it for me on time despite all the bureaucratic along the way. Excellent rate and excellent customer service! Highly recommended!
Udi Machluf
I highly recommend Michael for your home lending needs.
Michael helped my husband and I refinance our VA loan for an amazing rate and our loan stayed in place at our bank with no interruptions. He communicated through the entire process, so there were no surprises and the process was smooth. I highly recommend Michael for your home lending needs.
The Panozzo Team
I can tell you that Michael is the perfect person to work with in order to get a loan!
I've worked with Michael twice now, the 1st time to purchase our home and the 2nd time to refinance for a lower rate. Both times it has been such an easy, pain-free experience! I work in the mortgage technology space and hear the painful complaints of getting a loan through constantly so I can tell you that Michael is the perfect person to work with in order to get a loan!
Jamie Norris
Incredible help every step of the way durning our recent home buying experience.
Thank you Michael! Could not give a higher recommendation. Incredible help every step of the way durning our recent home buying experience. Went above and beyond to help us get the loan we needed! Could not be more pleased or appreciative. Would highly recommend to anyone buying a home!
Jason W
My wife and I absolutely love working with Mike and his team.
My wife and I absolutely love working with Mike and his team. We recently had a complicated refi that we were able to execute with help from Mike. He helped us navigate through many pitfalls and gave us great counsel in areas that we could improve our financial profile. What a great experience!!
Andrew Macdonald
He was helpful throughout and helped us lock our rate at the perfect time
My first time going through the process and a new home build. He was helpful throughout and helped us lock our rate at the perfect time. Mike helped us close on our house right on time! He went out of his way to help us even if it was something he didn’t technically have to go out of his way to do.
Kelley Gerber
I would definitely recommend him and his team and will work with them again in future!
Michael has been a true strength throughout the full home buying process. The knowledge he brings to the table as well as the genuine level of care, truly made my first home purchase a positive experience. I would definitely recommend him and his team and will work with them again in future!
Amber Sisson
Man what can I say about this company to show just how great they are.
Man what can I say about this company to show just how great they are. Well for one thing I tried to purchase a home through them last year and after they bent over backwards to get me qualified for the home I wanted I had an issue on my personal side of things and was forced to put buying a home on hold. Well after working very hard over the last year and with them guiding me every step of the way yesterday I was finally able to close on my first home. They stuck with me over the last year making sure I was on track to purchase a home this year. Great people. Amazing customer service. Can deal with first home buyer stress and help clear a lot of it away. This is definitely the company you want working for you. Thanks mike. I wouldn’t be here without your help.
Aaron Johnson
Michael Faulkner looks out for his clients and is extremely timely in his communication.
Michael Faulkner looks out for his clients and is extremely timely in his communication. He reached out to us about an available lower interest rate on our VA loan and provided a credit so we didn't have any out-of-pocket closing costs. Within less than a month, we were saving $100/month and $23,000 over the life of our loan. Thanks for keeping us informed of opportunities like this and making the process as seamless as possible!
Stacie Wylie
Michael and his team were great help and very prompt with everything.
Michael and his team were great help and very prompt with everything. They walked me through everything during each step of the way and quickly answered any questions I had during the process. They were also great about any last minute items that popped up that we forgot about. I also have to give a shout out to Rosie as well because she was very flexible and available to help out while I was traveling and had to sign/send documents. It was much appreciated!! These guys are great and would recommend them. I used them for my first mortgage and refinance.
Staci Tomaszewski
We are SO happy with their work and we HIGHLY recommend them
My husband and I used Michael and his team to refinance and purchase two homes in a 45 day period and the team was insanely helpful. What we loved most about Michael was his over communication. Constantly providing us with information before we even knew we needed it. Cathy was amazing as well. We know they worked overtime to make both deals happens. We are SO happy with their work and we HIGHLY recommend them. Oh, also my husband was deployed at the time and Michael continuously worked after hours to ensure he could speak to my husband even with an 8-hour time difference.
Kristina G.
Michael will always have my business
From start to finish Michael and his team were excellent. Michael has my best interest during this whole experience. He stayed on top of documents, changes and over all me in this matter. He found a great interest rate and in a matter of 3 weeks we were done with out a penny out of my pocket or a sleepless night! Michael you will always have my business and the business of my friends and family.
Christina M.
I highly recommend him for all your home loan needs!
Mike Faulkner was patient with me for far longer than most loan agents would have been. We started discussing loan options a year ago. I took up a lot of his time and was undecided on how to proceed due to my specific situation. He stuck by me and answered all my questions in a timely fashion and explained everything! I highly recommend him for all your home loan needs! Thank you Mike for saving me more money than I anticipated and following through with everything you promised! You Rock! 5 Stars in my book!
Frankie B.
Michael is the real deal
Michael is the real deal. He stood with us every step of the way and went to bat for us when we needed him to. Made sure we were well informed at all times. He was responsive via phone and text especially when things got tough. Michael strives to deliver 5 star service to all of his clients and I can confidently say that he delivered on his promise during our time working together. I highly recommend Michael.
Aaron E.
Michael is phenomenal at what he does
Michael is phenomenal at what he does. He goes out of his way to make sure his clients are at their lowest payments and rates! He’s patient & thorough on what is changing. Any questions I have he answers without hesitation or delay. Thank you Michael!
Courtney L.
I highly recommend Michael Faulkner
Working with Mike and his team, since 2012, has been a wonderful experience. I am a Veteran, and used my VA Loan to purchase. Mike is extremely knowledgeable of the VA system, and able to move the process along the way, swiftly. I have purchased homes, and refinanced with Mike. I am extremely impressed with Mike's willingness to call me and explain things in great detail, as I ask a lot of questions. Most importantly, Mike has educated me on all types of financing along the way, which is knowledge, that I apply and use everyday. I highly recommend Michael Faulkner and his amazing team at American Pacific Mortgage!
David R.
I would highly recommend Michael to anyone looking to finance a home
I chose to work with Michael on refinancing my home because of the great experience my daughter had with Michael when she purchased her first house and was glad I did. Michael kept me informed through the whole process and he worked hard to make the process as quick and painless as possible. I would highly recommend Michael to anyone looking to finance a home.
Toni J.
Michael and Cathy were AMAZING
Michael and Cathy were AMAZING. They worked so hard to get us approved and did an outstanding job at it. They were quick to respond to any of my questions and were on top of everything. Definitely recommend them to everyone! Just amazing!!
Amanda E.
Highly recommend Mike and his team!
APM is efficient and very helpful with every initial mortgage and refinanced mortgages. Highly recommend Mike and his team!
Samantha A.
Mike and his team were fantastic to work with!
Mike and his team were fantastic to work with! Not only were they knowledgeable they were always quick to respond to any questions we had. If you are looking for a great lender who will really give you A+ service Mike is your guy!
Danielle G.
It was easy to trust in this team
Michael and the American Pacific Mortgage team were great to work with. My loan closed on-time and all of my questions were answered. It was easy to trust in this team.
Lauren T.
Their communication is on point.
Michael Faulkner and Cathy are amazing. Their communication is on point. They tell you exactly what you will need in order to make the loan approval go smoothly. We were able to get through under writing in 1 try. We were able to close on my new house in 10 or 11 days which is amazing. most lenders are 45 days. They were in communication with both sets of realtors and title companies to ensure the close of our house we were selling went smooth so we could close on the new house we purchased same day. They are amazing to work with and I will use them again and again.
Breezy P.
We've now used Mike to purchase 6 homes
We've now used Mike to purchase 6 homes over the last 5 years. Without question, Mike provides the most educated consultative support of anyone I've encounter in the Mortgage or Real Estate industry. He continues to surprise us with each mortgage with information through the process that saves us money and ensures us with the right product for our needs. His service level is second to none. He's always responsive and happy to spend as much time as we needed to answer all our questions and get everything done correctly. I've worked with other Mortgage Brokers in the past but will only work with Mike moving forward and will always refer him whenever the opportunity arises.
John L.
I highly recommend you reach out to him.
Mike and his team have done a fantastic job all three times I've worked with them. Mike's personal customer service and attention to detail is what made me go back to him over and over again. I highly recommend you reach out to him.
Robert F.
Michael defines trust and sense of honesty in my books
Nowadays, it is hard to trust people most especially dealing with finances. All they want to achieve are their personal goals, commissions, self gratification and the list goes on. Michael defines trust and sense of honesty in my books. Very professional, quick decision making ability, knowledgeable and very responsive. If I have recommended Michael to family, relatives, friends and co-workers, that should tell you something about the level of service he provides.
Louis A.
He is patient, kind, and hardworking
I could not be more impressed with the assistance and services Michael Faulkner has provided to me. I am a first time home buyer and I close on Tuesday October 9th. This dream would have never come true if it were not for Michael providing me all important information needed as well as explaining the process as many times as I needed. He is patient, kind, and hardworking. I am so happy with my experience and I highly recommend this company and Mr. Michael Faulkner!
Shelby S.
Mike has taken the time to educate me and share his knowledge
Michael and and the entire staff at American Pacific Mortgage are incredible. We have dealt with Michael for the last 3 homes we have purchased. Every time he and the staff have gone above and beyond to assist and ensure everything is correct and in our best interest. Mike has taken the time to educate me and share his knowledge. I highly recommend Michael and the team.
Jason K.
I would highly recommend Mike
Had an incredibly positive experience with the American Pacific team. Mike went above and beyond in making the entire process as seemless as possible. I would highly recommend Mike and look forward to my making next purchase with him.
Patrick S.
I would highly refer Mike Faulkner to anyone looking for a great lender.
Michael and I have worked together for 8 years and in that time he has helped several of my clients to make their dream of home ownership become a reality. He has an impeccable record of committment and care in getting the deals done while taking a genuine interest in the best needs of his clients. I would highly refer Mike Faulkner to anyone looking for a great lender.
Stephanie S.
Mike's communication skills are unparalleled!
I used Mike to finance my personal home in Phoenix. After working with multiple lenders I realized Mike's communication skills are unparalleled! He is excellent at what he does and I would recommend him to friends AND family!
David A.
Thank you so much for all you have done
I was originally introduced to Michael and his team by my tax man. I was told that if anyone could help me and family with our home mortage cash out needs it would be him. He was absolutely right. I immediately contacted Michael and his fabulous team. It took sometime and it was some work, but they were able to help us get our shelves out of financial struggles, poor credit, and low credit scores. It is only because of all the hard work and dedication that was done by American Pacific Mortage we were able to get our lives back on track. Thank you so much for all you have done, it was such an seamless, none stressful experience that I would recommend anyone and everyone who needs help with any mortage needs this is the team to call.
Melinda B.
Mike is a ROCKSTAR!
Mike is a ROCKSTAR! My loan situation was one with extremely difficult circumstances in order to get closed, but Mike did EVERYTHING in order to create miracles and make things happen so I could buy the home I had dreamed of for years. Thank you, Mike, for helping make my dreams a reality!
Crystal N.
Their communication is on point.
Michael Faulkner and Cathy are amazing. Their communication is on point. They tell you exactly what you will need in order to make the loan approval go smoothly. We were able to get through under writing in 1 try. We were able to close on my new house in 10 or 11 days which is amazing. most lenders are 45 days.  They were in communication with both sets of realtors and title companies to ensure the close of our house we were selling went smooth so we could close on the new house we purchased same day. They are amazing to work with and I will use them again and again.
Breezy P.
Mike has taken the time to educate me and share his knowledge.
Michael and the entire staff at American Pacific Mortgage are incredible. We have dealt with Michael for the last 3 homes we have purchased. Every time he and the staff have gone above and beyond to assist and ensure everything is correct and in our best interest. Mike has taken the time to educate me and share his knowledge. I highly recommend Michael and the team.
Jason K.
Very professional, quick decision making ability, knowledgeable and very responsive.
Nowadays, it is hard to trust people most especially dealing with finances. All they want to achieve are their personal goals, commissions, self gratification and the list goes on. Michael defines trust and sense of honesty in my books. Very professional, quick decision making ability, knowledgeable and very responsive. If I have recommended Michael to family, relatives, friends and co-workers, that should tell you something about the level of service he provides.
Louis A.
Thank You once again Mike!
I had the great fortune of working with Michael Faulkner. People he is the real deal! I'm not a mortgage /refinance genius but let me tell you Mike explains everything from start to finish in a way where it's extremely easy to understand the process. He makes him self available, he goes far and beyond to make sure your comfortable throughout the whole process, and yes the advice he gave me and which direction I needed to take was spot on! I will definitely use his services again and I passed his information along to all my friends and family. Oh and if you need some other kind of financial help that's out of his realm he will put you in touch with the proper professionals. Thank You once again Mike!!
Saad S
Best Purchase Experience Ever
Michael was awesome to work with. The entire process was very smooth, not a stressful transaction at all. He was great with communication and answered all of my questions. I would highly recommend him and will definitely be using him in the future.
Summer B.
Easy to work with
It was a pleasure to work with Michael. As first-time home buyers, we wanted to work with someone who was willing to explain all the ins and outs of buying a home. He was very knowledgeable and willing to answer any and all questions we had. He was easily accessible and very quick on returning phone calls and emails. We are truly happy with our experience and would definitely recommend him!
Lisa V.
Very happy with Michael
Michael was awesome from start to finish. Being that this was my first time buying a home, he was extremely patient with me and explained each step of the process. I never felt rushed or pressured to buy, that is very important to me. Michael was always available when I had questions, he is a man of his word and I will work with him again and again.
Christina G.
Buying my first home on my own was really non stressful
Buying my first home on my own was really non stressful, it was at times only because of timing and holidays and stuff but other than that Mike, Cathy, and the team all made this a good experience for me and for that I am forever thankful I will recommend them definitely to any of my family and friends! Thank you and Mike and the team again!
Wayne S.
I highly, highly recommend him!
I recently worked with Michael and his team to conduct a refi. He and his team were wonderful to work with! They were extremely professional and communicated with me along the way! Everything was completed on time and as promised! This was my first time using him and won’t be the last! I highly, highly recommend him!
Melissa A.
Everything about this experience was truly positive
Just wanted to thank you both for handling my mortgage loan process - everything about this experience was truly positive. From beginning to end, i have been so impressed by how you both kept me informed every step of the way and the straight forwardness of which everything was presented to me...Awesome communication! I feel very fortunate to have received your name as a referral and will most definitely "pass it forward" by referring you to my family and friends.
Denise W.
Amazing Experience
Michael is definitely one of a kind. A year prior I had wanted to start the process of buying a home and the lender that was recommend to me did a poor job. So I stopped the process. When I found Michael I gave it another try. He is well educated and really knows his stuff. He worked with my fiancé who resides in California and myself so well. He made it work and when little things would come up he always had a way to approach things. Thank you so much Michael for your help, patience and always answering every single question we had. It means so much to us.
Yvette S.
If you're looking for a loan officer than look no more, Michael Faulkner is your guy!
If you're looking for a loan officer than look no more, Michael Faulkner is your guy! He's extremely knowledgeable, professional, trustworthy and not only has a passion for what he does but leads with his heart and really makes you feel comfortable throughout the whole process. This is not my first loan that I've done through him and definitely won't be my last. There are so many people out there that drop the ball when they are supposed to get back to their clients but he is on the other side of the spectrum making himself available day or night to answer any questions. His attention to detail is on point and his thirst for knowledge really shines in all he does! Thank you Michael & APMC for everything!! I am a proud owner of another home and couldn't have done it w/o you.
Kim L.
Got the loan done when others couldn’t.
Great mortgage Lender! Mike and his team stayed on top of everything and updated me almost daily! Got the loan done when others couldn’t. Would highly recommend him!
Anandi B.
My loan went from application to closing in only 25 days
Mike Faulkner and his teammates at APMC are indeed the "Real Deal"!!! My experience with most professionals is, unfortunately, that they over-promise and under-perform. But Mike Faulkner and his teammates at APMC delivered on everything they suggested they could do! My loan went from application to closing in only 25 days! On my end, I delivered all documents to them within a day of request. On their end, every time I submitted information, it was input to the lending-application pipeline within 24 hours. No delays! More importantly, Mike explained everything in crystal-clear detail, AND he went out of his way to explain other economic concepts surrounding the lending process so that I knew what to expect and when and... WHY! Nothing was left to chance! Now I've got my dream of an AZ home fulfilled!! Thanks to Mike Faulkner and his team!!!
Jonathan L.
It was a breeze working with Michael
It was a breeze working with Michael. He was dedicated to get my purchase closed within 21 days and he did do it in 21 days. I was quite impressive. One thing that kind of got me was that in the beginning I asked to see how much the loan process would cost and I was only informed about the application fee of $5xx something dollars while I was getting quotes like 7k from other place. Turned out the 500 something dollars was just the application fee, I paid the same 7k in loan costs here too, they just charge you for it one way or another. BUT and YES there is a big BUT, if I am paying the same 7k for closing to whichever party I would chose Michael again in a heartbeat. It’s because he truly is dedicated, he communicated over the weekends even when he didn't have to, he got it closed in 21 days. That was absolutely the most important things for me as other banks were quoting 45-60 days for closing. So if you are going to pay the same money to someone else, i would say just pick Mike instead cause you might as well have a loan officer on your side who actually cares about you getting the house when you need it. Thanks again Mike!
Ajay C.
They were so helpful extremely professional great to work with!
Michael Faulkner and his team did an amazing job, they were so helpful extremely professional great to work with! They respond quickly and answer all questions we were very happy to work with them ...I’ll definitely recommend to all my friends and family at all the time.
Rawa K.
It was a great experience.
It was pleasure working with Mike Faulkner on my home. I felt confident with the process, everything went as planned and fell into place. It was a great experience. I would highly recommend Mike Faulkner to anyone that would love to buy a home he is the best.
Scottie R.
Saved me over $600 a month!
Mike found a loan product for me that saved me over $600 a month! He communicated with us throughout the process and made the experience as seamless as possible. I highly recommend American Pacific Mortgage!
Stacie. W
Thanks so very much for the lightning fast close.
Thank you so very much for your guidance and attention to detail. Thank you so much for all the Q &A. Much appreciation to your staff for making this all possible. It was a complete pleasure working with you. I will tell my friends and colleagues about you if they are in need of your services. Also thanks so very much for the lightning fast close. People say "Wow!" when I tell them it was only 22 days to close.
Mark & Junia A.
The complexity of our loan situation, not once but twice, was made not just simple, but pleasurable.
Unimaginable! That's how I would describe the experience I had with him. The complexity of our loan situation, not once but twice, was made not just simple, but pleasurable. Every single interaction had me feel like there was nothing more important than my getting these two homes. Be it an after hours text or pushing through a difficult aspect, Mike is available at every single turn. It's exactly who you want a mortgage broker to be. Thank you, Mike!
Joanna V.
It was great to have a constant advisor and person to contact with any questions we had.
My wife and I recently bought our first home with the help of American Pacific Mortgage, more specifically Michael Faulkner and Catherine Nevarez. We were very nervous going into the process but Mike and Cathy were extremely helpful with easing our nerves and answering all of our questions. Cathy and Mike helped us with everything from getting our initial loan pre-approval all the way up through the signing and have continued to assist us in the beginning stages of our home ownership. It was great to have a constant advisor and person to contact with any questions we had. Cathy and Mike clearly laid out everything we would need to do and explained to us the purpose of every transaction. There were many times where either myself or my wife would call Mike or Cathy for further understanding on certain things and they would always be more than willing to further explain the subject. Overall, our experience with Mike and Cathy and American Pacific Mortgage was very positive. They helped us to achieve a goal we never thought we would accomplish at this point in our lives and we thank them for that.
Kain and Tatiana E.
Everything went very smooth
I want to thank you for the wonderful and profession work you did in completing my loan. In spite of some unique issues I presented, everything went very smooth. I have dealt with a number of banks and mortgage companies and working with you was the best experience I have had. Best wishes for continued success.
Mike H.
Smoothest loan process I’ve experienced
Mike and his team were great.  They made the loan process very easy and know their stuff! Smoothest loan process I’ve experienced and the team was super responsive. Mike was also very helpful in explaining all my options and what was the right path for me.  I enjoyed working with them and would definitely use them again in the future!
Staci T.
You and your team made this experience as easy as you could have
I just wanted to say thank you for your time and generosity you gave myself and Marcella as well as bestowing your knowledge on us as this was our first home. You and your team made this experience as easy as you could have with all the due diligence that needs to be done. I cannot thank you enough for your assistance and it just goes to show how great you guys are when I am getting feedback of how amazingly quick and efficient you are from my agent and the title agency. They have asked for an introduction and a referral so they can work with you more. Thank you again and I will be sure to use you again in the next few years when we are ready for home 2 :).
Ryan Y.
Michael made the loan process very easy
Michael made the loan process very easy. He explained things to us every step of the way. Any complications Michael took care of immediately. This guy knows his stuff and cares about his clients.
Doug L.
Mike was AMAZING!
Working with Mike was smooth and timely. I was on a tight timeline for a loan, and Mike pulled it off. I was a candidate with a few hurdles, and he was direct, to the point, and very good with follow-up. I felt "in the know" the whole process and there were no surprises. I am looking forward to working with him again!
Zillow Review
Excellent!
Whatever he said was going to happen it happened! I needed a line of credit on my home and I contacted Michael (who is my go to for all my financial needs) and he advised me accurately and steered me in the right direction.
Saad S.
Would recommend anytime for any loan process
I enjoy working with Michael as I have done for multiple mortgages. He is thorough, thoughtful and kept the process easy and quick. His staff was prepared and helpful at all times. Would recommend anytime for any loan process, thanks Michael!
A. Reyes
Mike and his team went above and beyond to help us get our loan
Mike and his team went above and beyond to help us get our loan, we had so many obstacles including low credit score. All we had to do was sit back and sign some paperwork while Mike and his team did all the work! We highly recommend Mike Faulkner @ American Pacific Mortgage.
J. Nelson
Kept in touch when I had questions and answered quickly
I enjoy working with Michael as I have done for multiple mortgages. He is thorough, thoughtful and kept the process easy and quick. His staff was prepared and helpful at all times. Would recommend anytime for any loan process, thanks Michael!
Nancy C.
He was very knowledgeable.
The time Michael took to answer all of are questions regarding everything about getting this loan together. He was very knowledgeable. I feel very fortunate to have had found this wonderful company to help us, Thank you, American Pacific Mortgage.
Zillow Review
Michael Faulkner and his staff provided exceptional service through this loan process!
Michael Faulkner and his staff provided exceptional service through this loan process!!! We would recommend them to anyone I talk with. They did an Excellent job.
Richard & Tracy T.
Awesome Lender
Michael Faulkner was through, follow up was great and fast. His team followed up often to assure me that the process was going as planned.
Dean L.
Patient + Professional + Precise
I heard about him from somebody that I met on a plane ride from NJ to SFO that has used mike on multiple occasions. And let me tell you Mike's the real deal! My first time re-financing my home and he was extremely PATIENT with me the whole step of the way. Not once did he make me feel like my questions were awkward or didn't make sense. Every time we had meetings he conducted himself as a PROFESSIONAL and everything he said was going to happened, PRECISELY happened. Would definitely use his services again!
Zillow Review
Used Michael for mortgage and again for refinance!
Michael is incredible, when interest rates were at their lowest, he reached out and contacted us to let us know and offered fantastic incentives. We will save over $60k on our home over time and $300/month because of this refinance. As I wrote in me previous five star review, Michael works the hardest to get the best rates for his clients, but he also educates. He made me aware of something on my credit that I didn't know about and coached me on how to get the error fixed. Thankfully, with his help, I contacted the bank, they fixed the error, and my credit score returned to what it should be, making me eligible for the best rates. Again, he went above and beyond and I recommend him to anyone in need of a pre-approval, mortgage or refinance!
Zillow Review
Michael is very informative and thorough.
Michael is very informative and thorough. He checked in on me regularly; giving me the latest info on interest rates and always offering to help in any way possible. Really great and easy to work with.
Zillow Review
It is so important to go with someone you have thoroughly researched.
Michael was phenomenal on all levels of professionalism, expertise, and customer service. He came highly recommended from a friend who had a nightmare come true with a previous lender. She was blown away by Michael and his team and had renewed faith that there are great professionals out there. That being said, it is so important to go with someone you have thoroughly researched and you know is experienced and knowledgeable in what they are doing. Back to Michael- we went through the pre-approval process with him before we even started looking. I highly recommend this. We knew what we could be approved for before we got our hearts set on anything. We decided to go with a new build, and Michael was so instrumental in getting us the lowest interest rate over the 6 months while we waited for our house to be built. Rates went down and we locked 120 days out. He watched the market closely and was truly so interested in educating us about every choice we made, making us aware of benefits and disadvantages of everything. When you are making one of the biggest decisions of your life, you want a panel of experts on your team. A good realtor, and a good lender are key to this. Don't let your arm be twisted if your builder offers incentives with a certain lender, go with the best, and you will likely get incentives regardless. Don't make this decision lightly, and put Michael through the test, he will pass with flying colors!
Amanda P.
From start to close, Michael was on top of our loan.
I wish I could give Michael 6 stars. From start to close, Michael was on top of our loan. He clearly explained every part of the process, made sure we had all of the correct documents/paperwork filled out and was extremely prompt with email/answering his phone. Most of the time, Michael contacted me before I had time to contact him. I am looking forward to recommending Michael to my friends. I know they will have the same excellent experience I had. Thanks Michael!
Brandon B.
Always checked in, explained things thoroughly and made sure I did not have any questions.
Always checked in, explained things thoroughly and made sure I did not have any questions, reminded me about deadlines and things due, worked with my schedule, friendly, patient, easy to get ahold of.
Samantha S.
I have worked with him several times!
Amazing individual. I have worked with him several times. Mike is very knowledgeable and always ready to answer all of my questions in a very professional way.
Elias G.
He was very helpful to get me a very excellent rate.
Mike is very diligent in his approach. He was very helpful to get me a very excellent rate. He did a very good job to get me my loan and finalize it. He called me with updates and recommendation to quicken the loan.
Fred R.
Michael is very professional and I would recommend his services to everyone.
Michael Faulkner is amazing he helped me with all of my banking concerns. Buying a home is always so stressful especially when you have to fill out papers and work at the same time. Michael is very professional and I would recommend his services to everyone.
Christine K.
He and his team were very communicative with us throughout application and underwriting process.
Michael was great to deal with throughout what is normally a stressful process. Michael believes in educating his clients and truly aims at understanding one's goals beyond a single real estate transaction so he can help maximize your financial position long after the closing takes place. He and his team were very communicative with us throughout application and underwriting process and very importantly, he made sure the seller, our agent, and the Title Co. were abreast of any needed information to help expedite a double close transaction. Without a doubt Michael and his team are the way to go if your goal is a competitive rate with a quick and painless transaction!
J. P.
Michael prepared us for what to expect, worked closely with all sides.
Michael Faulkner practically held our hands as we navigated through the process of buying a house. With events in the past economic and housing crash having damaged our credit ratings, getting the right lender was crucial. He knew the business well enough to be confident that we can own a house again. Michael prepared us for what to expect, worked closely with all sides to ensure we have ample of time to get things done and later, even called to inform us when an opportunity came that will lower our rates and insurance! We are very thankful to have had the opportunity to work with Michael and grateful to our friends who recommended him to us.
Jocelyn D.
His overall knowledge in every aspect of mortgages is extensive.
Mike was absolutely amazing to deal with. He never mislead me and never gave an answer without being absolute sure of his answer. If he wasn't sure he gave me his honest opinion even when it wasn't something I wanted to hear. His overall knowledge in every aspect of mortgages is extensive and his customer service is top notch. I have referred mike out to my own brother and now mike and his team is helping him out. When I went to mike I was very apprehensive and didn't think I was ready for a loan yet. He walked me through all of my many and probably annoying concerns and never made me feel like I was a pain which I'm sure I was at times. His team especially Cathy was just what you would expect after dealing with mike and that was very kind, thorough, knowledgeable and on time with all of our needs. As you can see by my review I had an amazing experience from start to finish with mike and his team. Thanks again mike I love my new home.
Zillow Review
Stress Free
With Michael the entire process was easy and not nearly as stressful as I heard it can be. He stays on top of everything and keeps in contact with you so you never have trouble reaching him. Easy!
Brittany S.
I would give him the highest recommendations possible as well as his team.
Extraordinary person and service from Michael and his team. I would give him the highest recommendations possible as well as his team. My 12th home purchase over a lifetime and the most pleasant one of all.
Rick B.
Mike and his team went above and beyond for us and I recommend Mike to everyone.
Mike is amazing at his job and even better at explaining the real estate market/world. Mike took the time to talk to me and explain every little detail. He would spend hours on the phone with me making sure I understood what was going on and was always very quick and honest with his communication. Mike and his team went above and beyond for us and I recommend Mike to everyone. His communication is the best in the business and his knowledge is well above his peers. Thank you for your time, help and expertise Mike...We appreciate more then you will ever know.
Jason K.
This transaction was by far the smoothest transaction I've ever been a part of.
Dealing with Mike was a pleasure. Mike's knowledge and professionalism made what could be described as a very stressful process seem easy. This transaction was by far the smoothest transaction I've ever been a part of. Thank you Mike for all that you did for us. I will definitely utilize your services again in the future.
Gabriel S.
He was very detailed and stayed in constant communication of the status of our loan.
I would highly recommend Michael Faulkner to anyone looking to refinance or purchase a home. He was extremely thorough throughout the entire process of the purchasing of our home. He was very detailed and stayed in constant communication of the status of our loan. Michael had our loan closed within 21 days, and as someone who was previously in mortgages, I was very impressed. He is very professional and courteous. He, and his team, made it a very wonderful experience.
Chrystal M.
It took less then 30 days to close and he had everything done early.
Mike was great and I highly recommend him. He stayed on top of my loan even when my agent didn't. I never had to ask what was going on with my loan because he would tell me first. I did a VA loan and he walked me through ever step and made it as smooth as possible. It took less then 30 days to close and he had everything done early. If you are shopping for a mortgage and especially if you are going to use a VA loan give Mike a call.
Jeremy G.
Michael Faulkner and his team made it such an easy and quick process to get a mortgage.
We moved from Southern California to North Eastern Arizona... Michael Faulkner and his team made it such an easy and quick process to get a mortgage - it was very painless. I don't know of anyone else in Arizona who could do what they did.I had a VA loan, had to get my certificate renewed, this along with several other issues that had to be addresses to get the mortgage we were able to to do over a secure site online... All documentation, was done online. SO AWESOME! Always available to answer any questions or concerns. A phone call, text or email away. If you are looking for honest, trustworthy team to help you get a mortgage in Arizona.... I cannot recommend him and his team enough. God Bless them all!
Kathleen O.
He was service oriented and proactive and has been there every step of the way doing all the heavy lifting.
Mike, truly helped Mary and I navigate the complex process of purchasing our new home. He was service oriented and proactive and has been there every step of the way doing all the heavy lifting. I know his heart is in servicing others and bringing true value to what often is a very stressful time for people making huge financial commitments in these trying economic times. I highly recommend Mike for those who appreciate individual attention and great service without the flowery and condescending BS.
Alan M.
Michael conducts himself and his business with the highest level of integrity.
I hired Michael as my Mortgage Broker in 2009 and couldn't be be happier with my decision to do so. Michael conducts himself and his business with the highest level of integrity and takes the time to get to know his clients on a personal level - not just a professional one. His knowledge and understanding of the markets and products is unmatched.
Victoria S.
Mike was able to fulfill our entire loan product extremely quick in order to meet the demands of our sellers.
Mike was able to fulfill our entire loan product extremely quick in order to meet the demands of our sellers. His communication skills are excellent and he is very diligent in ensuring all items are understood and delivered by all parties. I was out of the country for work during the majority of the processing time, and Mike was able to work with fax,scan, email, and phone.
Johnathan C.
Michael is one of those jewels that you don't come across very often in the professional community.
Michael is one of those jewels that you don't come across very often in the professional community. I was referred to Michael after the loan officer I had was slowing down my home purchase. All I can say about Michael is WOW! I've never been so informed about the process and being kept in the loop on every single step of the way. If there was a hold up I was notified right away.
David K.
He made the loan application process very easy and keeps you informed every step of the way.
Mike has been fantastic to work with. He is very knowledgeable and delivers personalized service. He always makes himself available to talk and answer questions. He made the loan application process very easy and keeps you informed every step of the way. Even after the application process was completed, Mike still follows up regularly to see how the house search is going.
Travis C.
I urge you to call Michael and not waste your time with any other advisor.
Michael Faulkner is the professional to go to for any home loan or refinance. He is knowledgeable about his profession, and will access all avenues to get the job done. I was extremely satisfied with my refinance, where Michael succeeded when so many others failed. He is hardworking and on top of every issue that could arise. I urge you to call Michael and not waste your time with any other advisor.
Michael M.
Michael always made me feel at ease and I was confident things were being handled and didn't need to stress about them.
Michael was fabulous to work with! He was always one step ahead of the process and ready for the next step. He was EXTREMELY knowledgeable in all areas and more than happy to answer the MANY questions I had along the way. Michael always made me feel at ease and I was confident things were being handled and didn't need to stress about them. I would HIGHLY recommend Michael.
Heidi B.
He provides expert advice and is very personable. Exceptional support.
Mike Faulker is an outstanding professional who strives to provide the best customer support. His work with me ensured my home loan was accomplished in a few weeks not months; cost were kept at a minimum; importantly he provides expert advice and is very personable. Exceptional support.
Jack I.
Mike was able to create a game plan of how we would overcome multiple stipulations.
When I initially started working with Mike I wasn't even sure I'd be able to qualify for a loan. It was my first time going through the process of looking for and buying a home and Mike held my hand through the whole process. When my approval came back with multiple stipulations Mike was able to create a game plan of how we would cross each off the list.
Andrew M.
Michael was very professional and very attentive to our refinancing.
Michael was very professional and very attentive to our refinancing. He ensured we had all the documents on time, and was able to close out in minimum time. I highly recommend Michael!
Robert M.
Michael is an a knowledge and trustworthy loan officer that is patient in explaining technical details relating to refinancing options.
Michael is an a knowledge and trustworthy loan officer that is patient in explaining technical details relating to refinancing options. I have recommended Mike to a couple of friends already and would not hesitate to continue recommending him.
Robert N.
All it took was one phone call to Mike and our refinance process was on the way.
My husband and I were thrilled to hear about HARP 2 once it was announced. Unfortunately, that excitement was quickly deflated after multiple failed attempts to refinance due to our loan to value ratio. I was about to give up hope until a friend recommended me to Mike. Thank goodness I found Mike! :) All it took was one phone call to Mike and our refinance process was on the way.
Arian P.
Mike will go the extra mile to make sure you are taken care of.
I would highly recommend Mike. He did a great job handling my mortgage and would definitely use him again on the next one. He’s honest and very knowledgeable and will go the extra mile to make sure you are taken care of.
Jason K.
Michael really went the extra mile to help get my home refinanced.
Michael really went the extra mile to help get my home refinanced. Even with the communication difficulties of being deployed to Afghanistan he made the refinance of my home a smooth and painless process.
Bonnie L.
Thanks for all your hard work and getting the deal done!
Mike did a fantastic job helping me navigate through every step of my my first home purchase. Mike is extremely knowledgeable and thorough, making him my first choice and recommendation to all my friends moving forward. Thanks for all your hard work and getting the deal done!
Mark K.
He helped me save a lot of money while making the process painless and easy.
Michael did an excellent job helping me refinance my house. I was apprehensive to refinance because the process of buying my home, through a different company, was a very painful process that was very frustrating. Michael was recommended to me through a friend and I am very happy that I called him. He helped me save a lot of money while making the process painless and easy.
Dianne M.
He never gave up and got the results we wanted.
Michael worked with us through a difficult refinance project on our first mortgage. This was due largely to the merger of our second lender and the difficulty of getting the consent needed for the refinance as a result of the merger. He never gave up and got the results we wanted.
Beth C.
Highly recommend his company and his services.
Michael Faulkner is a great person to work with, he responds very quickly and will help guide you through the process of acquiring a home loan with ease. Highly recommend his company and his services.
Anthony T.
It was a pleasure working with Mike and he delivered what he promised.
Michael is an expert in his field, very knowledgable about products available. More important he works with the clients as if though that is the only client he has, complete attention to details, quick follow up and walking you through all the steps. It was a pleasure working with Mike and he delivered what he promised.
Jawed J.
Michael was able to help me procure a mortgage for my first home.
Michael was able to help me procure a mortgage for my first home. As a first time home owner, the steps to get there seemed at times confusing, convoluted, and even inane. Mike was able to lessen some of the pain with his personable demeanor, hard work, and most important, vast knowledge. The nicest guy in the world would fail if he didn't know the topic, but Mike's is very knowledgeable and a true advisor.
Darnell R.
Michael is one of the most efficient loan advisors I have ever worked with.
Michael is a TRUE professional. He is one of the most efficient loan advisors I have ever worked with. Not only did he get the loan done on time... he had everything complete two weeks prior to closing. My buyer was happy! The Seller was happy and of course the agents were SHOCKED... and happy! Michael delivers! I highly recommend him.
Maria J.
He educated me about the entire process and set expectations. Awesome experience.
Mike and his team demonstrated great service, explained well, returned calls and emails and advised me through the purchase loan process. He educated me about the entire process and set expectations. Awesome experience.
Blue H.
Their knowledge and experience with handling Veteran Affairs Loan was outstanding and maximized my full credits and exemption resulting in as little out of pocket cost as possible.
This was the best experience I could’ve had to purchase a new home. The Team with American Pacific Mortgage made my purchasing experience stress free throughout the entire process. Providing frequent updates on my progress and identifying possible and exemption and Credits. Their knowledge and experience with handling Veteran Affairs Loan was outstanding and maximized my full credits and exemption resulting in as little out of pocket cost as possible. I appreciate the Teams help. It was pleasure.
Bolden W.
Mike and his team clearly did their due diligence to ensure that the best option was chosen for me.
Mike Faulkner and his team at American Pacific Mortgage were fantastic. I had several options for which type of mortgage I could have used. Mike and his team clearly did their due diligence to ensure that the best option was chosen for me. This is an extremely intelligent group of people that know there craft. They knew how the market flexed and updated me repeatedly on how to react. It would have been easy for me to go to other big name banks as part of my relocation. It was best for me to go with Mike and his team at American Pacific because there was a person in the local area that knew the market and helped me navigate the area. My future mortgage need will clearly go to Mike and his team. Thank You!!
Lou C.
Never feeling like just another number or deal, you strive to make every transaction your priority.
Mike, thank you for surpassing my highest expectations when dealing with my clients. Your vast knowledge of the real estate marketplace is comforting to not just my clients, but myself as well, knowing “we” as a whole are in the best hands! Never feeling like just another number or deal, you strive to make every transaction your priority. Your open line of communication during a transaction is what makes my job so smooth. Thank you for closing my deals on time!
01/03/2017
Cassandra M.
This is the second loan I've done with him and he knows more about this process than anyone should.
Michael has been nothing but professional and outstanding in his business. This is the second loan I've done with him and he knows more about this process than anyone should. I never have any anxiety about the process and I know he's always looking out for my best interests. Mike is my life-long mortgage go-to guy!
10/14/2016
Erik S.
Our loan went through in light speed time with minimal impact on us.
Mike and his staff are phenomenally talented!! Our loan went through in light speed time with minimal impact on us. We are so thankful to know Mike. He has helped us refinance our homes previously and both times got us great rates. Highly recommend although we want to keep him to ourselves!!!
01/26/2017
Liz R.
Michael is probably the best I've ever met when it comes to follow up and communication.
Michael and American Pacific are a true class act and absolute professionals to work with. You will never not know where you stand with your loan or what is needed to finalize your sale/purchase. Michael is probably the best I've ever met when it comes to follow up and communication.Our most recent transaction w/ Michael went through several transformations... originally beginning as a simple investment property loan, then morphing into a property search for a family member... and ultimately ending with us purchasing a new primary residence. Through all the changes and time involved with altering the transaction...Michael continued to be as responsive and helpful as he was on day 1. I've known many brokers who were super responsive until the first hiccup and then suddenly realize that there might be work involved and instantly turn to terrible communicators. Michael and the team at AP are certainly a cut above those outfits and I highly recommend them to ANYONE and EVERYONE. Skip the headaches and heartaches that tend to accompany your mortgage and speak to Michael Faulkner at American Pacific and you will be happy you did. I know my family certainly was.
06/29/2016
Matt H.
I will definitely be recommending American Pacific Mortgage to my friends and family moving forward.
Mike and his team were absolutely a pleasure to work with. As a first time home buyer, they made it very easy, very smooth, were always available to answer questions and made us feel very comfortable with the entire home buying process. I will definitely be recommending American Pacific Mortgage to my friends and family moving forward. Thank you for ALL your hard work and serious dedication, we felt like we were the only people they were working with.
05/28/2015
Yvonne O.
Mike Faulkner is very professional and very knowledgeable in his field. He returned my calls promptly and handled all aspects of my transaction efficiently.
Mike Faulkner is very professional and very knowledgeable in his field. He returned my calls promptly and handled all aspects of my transaction efficiently. He was able to provide excellent direction and really was on top of every question and how to proceed in my obtaining a loan after a difficult bankruptcy. The interest rate was awesome and everything went smoothly. I will definitely use him on a refinance or new loan. I wanted to add that Catherine Nevarez was also invaluable in getting the job done. She was right there with immediate responses to additional issues as things progressed. Together, they make an amazing Team!
04/09/2015
Apryl D.
Allow me to take a moment to personally thank you for the high professionalism and the unprecedented thoughtful dedication throughout the whole loan process.
I am extremely grateful that an equally supportive and knowledgeable real estate agent in David Newman, introduced me to you to take care of my refinance needs. It is daunting enough to trust anyone to take care of a huge investment like a home loan but you delivered the best product, best team and best result at the speediest time possible. You explained to the best of your knowledge how refinancing worked in a layman’s term which made it easy for us to understand and benefit from refunds, credits and reimbursements. As a result, as evident to the numerous referrals I have given you, this proves how much I trust your services because my reputation is at stake if any of my colleagues were not satisfied and happy with what you deliver. And sure enough – you delivered! I promise you this is not our first and last transaction; you will be first on my list when opportunity arises when another home-owner is looking for an excellent and ‘honest’ loan officer in the future. Allow me to take a moment to personally thank you for the high professionalism and the unprecedented thoughtful dedication throughout the whole loan process.
03/30/2015
Louis A.
I was never left to feel as if I should know the mortgage or home buying process.
As a first time home buyer I was very unsure of the process and did not know what to expect. I literally had my lender Mike with AP Mortgage pick up my loan during the middle of what was almost a horrible transaction as I was going through another lender first who had me set up to have a first and a second mortgage on my first home!! Mike assured me I did not need to have two mortgages and proceeded to close on my home with the original close date. I was amazed at how hands on he was. I got calls returned promptly and he kept me informed step by step of what was happening. The key to this successful deal was Mike taking the time in explaining everything to me. I was never left to feel as if I should know the mortgage or home buying process. I greatly appreciate the time he took in closing my house and I totally know without a doubt he went the extra mile to get me my home with all of its many exceptions. I would definitely refer Mike to my family and friends and can honestly say they will not only get the home they want but they will have someone who treats them like a real person and not just another loan application in the bucket sort of speak. Thanks Mike for helping my husband and I purchase our first home. We now have a sense of security and can provide an amazing home for our two boys to grow up in.
03/26/2015
Indeara R.